By incorporating the different human emotions into the workplace, team members collaborate better, and the workplace will be a happier environment for everyone.
Emotional intelligence is recognizing and understanding your emotions and those of others. By using emotional understanding, you can make decisions, solve problems, and communicate more effectively.
The purpose of this module is to develop the learner’s knowledge and skills related to the essentials of mental toughness and resilience, mental training interventions, stress management techniques, and building resilient teams.
The module is applications include:
Train employees and teams on emotional intelligence.
Include in a career readiness center to help prepare students for workforce readiness.
Develop leadership skill and competency.
Improve supervisor and manager effectiveness
Improve productivity and team effectiveness.
Customer service training.
Develop more effective leaders.