Data Security

At Peregrine Global Services, trust is our most important asset and it is a priority to take users’ security and privacy concerns seriously.   If a security issue with our products or services is found, or if it is suspected that an account has been compromised, please contact us at info@perergineacademics.com or call us toll-free at (877) 260-1555.

Student and Academic Data

Student Data. Only authorized account holders at the institution or university can access that institution or university’s data.

Sharing of Data. Any data that is shared is only in aggregate form and cannot be attributed to any specific school or individual.

Privacy. For information on how user data is handled please review our privacy policy.

Confidentiality

Authentication. Customer accounts have unique usernames and passwords that must be entered each time a user logs on. 

Student Authentication. Students utilize unique registration codes or access keys to access Peregrine systems.

Data Encryption. Any sensitive user data that is required to be kept is stored in an encrypted format. Peregrine Global Services does not store credit card data.

Availability

All Peregrine customer information systems and infrastructure are hosted in world-class, US-based data centers.  These data centers include all the necessary physical security, including restricted entry by biometric authentication and 24x7x365 surveillance.

Uptime. Continuous uptime monitoring is maintained, with immediate escalation to Peregrine Global staff for any downtime.

Power. Uninterruptible power supplies provide against power outages and protect against sags, surges, swells, spikes and electrical noise.

Cooling. N+2 redundant chiller configuration and redundant water sources ensure consistent temperatures are maintained throughout data center facilities.

HVAC. Each data center facility has redundant HVAC systems designed for immediate failover and are equipped with air handling units to remove dust and contaminants.

Network. Each data center facility is built with a robust network that includes 4 transit providers allowing us to shift traffic as necessary and guards against any single points of failure.

Backup Frequency. Backups occur daily at multiple US-based, geographically disparate sites.

Vulnerability Management

Information Security Policies. Peregrine Global Services maintains internal information security policies, including incident response plans, which are regularly reviewed and updated.

Access. Access controls to sensitive data in our databases, systems, and environments are set on a need-to-know / least privilege necessary basis.

Organizational & Administrative Security 

Information Security Policies. Peregrine Global Services maintains internal information security policies, including incident response plans, which are regularly reviewed and updated.

Access. Access controls to sensitive data in our databases, systems, and environments are set on a need-to-know / least privilege necessary basis.

Handling of Security Breaches

In the unlikely event of a data breach, it is the policy of Peregrine Global Services to notify affected users immediately.  Notification procedures include providing email notices and posting a notice on our website.

General Data Protection Regulation (GDPR)

For our subscribers who reside in the European Union, we are committed to protecting user personal information in accordance with provisions of the GDPR. We do not sell, exchange or transfer member information for any reason, without user consent, other than for the express purpose of delivering the product or service requested. The personal information we collect is limited to that which is necessary to provide the products and services requested, and user information is only kept as long as necessary to fulfill the purposes for which it was collected.

Latest update: February 2020